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For any small or medium-sized business looking to take advantage of Panasonic's reputation for quality technology the new Panasonic KX-NS700 unified communications solution provides the answers. This smart hybrid PBX is a cost effective legacy and IP communication system for companies with up to 250 employees that can be flexibly configured and expanded according to the specific requirements of their business. The Panasonic KX-NS700 has advanced features and starts from only 6 extensions, up to 288 extensions with an Expansion Unit. It is also a unified communications system which has rich IP features, such as mobile linking, integrated voicemail and e-mail, instant messaging (chat), and presence information.
Built-in Auto Attendant

As a standard feature, the Panasonic KX-NS700 can connect customers to the appropriate section or operator according to their query in call routing with voice guidance. It can also prompt the customers to leave a voice message when the operator is away.

Use Existing Resources

Existing analogue PTs and digital DTs from Panasonic can continue to be used, enabling a system to be replaced at a low cost without wasting resources.

Enhanced Voicemail

The Panasonic KX-NS700 can be expanded to a voicemail system that can record a maximum of 24 channels at the same time and store up to 400 hours. It also sends an email to notify users when they have new voice messages. The messages can also be received as attachment files and forwarded. Email notification can also be sent for missed calls where the customer did not leave a message, enabling users to quickly contact the customer.

Call Centre Solution

The Panasonic KX-NS700 includes an advanced call routing function for small to medium size call centres. This function can be used without an external CTI server. More efficient call reception enables you to effectively utilise limited resources to assist in improving customer service.

Auto Recording and Backing-up Conversations

The voicemail system function can be used to automatically record conversations with customers. The recorded voice data can be automatically saved to USB memory or an external server via the internet, and listened when required. The data can be used to understand problems or opportunities relating to customer service.

Compatible with Modern, Stylish Phones

Using Panasonic's latest KX-TCA Series wireless phone, KX-DT5 Series digital desktop phones and KX-NT5 Series IP Phones. Also, you can use a wide range of external applications  - call us for more information  - 989 883 3411.

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